PRIVACY POLICY

1. INTRODUCTION AND SCOPE

This Privacy Policy explains how information about you is collected, used, and disclosed by the Office of Monica Geingos (“we,” “us,” or “our”) when you use our website at www.monicageingos.com and any related services, features, or content (collectively, the “Website”).

This policy applies to all visitors, users, and others who access or use the Website. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Website.

Contact Information for Privacy Inquiries:

  • Email: [email protected]
  • Phone : +261 83 3726550
  • By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website.

2. TYPES OF INFORMATION COLLECTED

2.1 Personal Information

We may collect the following types of personal information:

  • Identity information (name, date of birth, gender)
  • Contact information (email address, telephone number, postal address)
  • Account information (username, password)
  • Technical information (IP address, login data, browser type and version)
  • Profile information (your interests, preferences, feedback, survey responses)
  • Usage information (how you use our Website)
  • Marketing and communications information (your preferences in receiving marketing from us) If applicable, payment and transaction details

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:
  • Demographic information (such as your location, language preference)
  • Technical information (browser type, device type, operating system)
  • Usage data (pages visited, time spent on pages, links clicked) Aggregated data
  • (statistical or demographic data)

2.3 Collection Methods

We collect information through:
  • Direct interactions (when you fill in forms, correspond with us, or subscribe to communications)
  • Automated technologies (cookies, server logs, web beacons)
  • Third parties (analytics providers, advertising networks, search information providers)

3. LEGAL BASIS FOR COLLECTION AND USE

We process your personal information on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Vital Interests: Where processing is necessary to protect your vital interests or those of another person.
  • Public Interest: Where processing is necessary for the performance of a task carried out in the public interest.

4. USE OF INFORMATION

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Website
  • Improve, personalize, and expand our Website
  • Understand and analyze how you use our Website
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates, and marketing purposes Process transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Monitor and analyze trends, usage, and activities in connection with our Website
  • Detect, prevent, and address technical issues, fraud, or other illegal activities
  • Protect the rights, property, or safety of the Office Of Monica Geingos, our users, or the public

5. SHARING AND DISCLOSURE OF INFORMATION

5.1 Third-Party Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as:
  • Website hosting and maintenance
  • Data analysis and processing
  • Customer service
  • Email delivery
  • Payment processing
  • Marketing and advertising
These service providers are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential and secure.

5.2 Legal Compliance and Protection

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information when we believe disclosure is necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Enforce our terms and conditions or other agreements
  • Protect the rights, property, or safety of the Office of Monica Geingos, our users, or others
  • Detect, prevent, or address fraud, security, or technical issues

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit our Website. We use cookies and similar tracking technologies (like web beacons and pixels) to collect information about how you interact with our Website.

6.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Website. They enable basic functions like page navigation and access to secure areas.
  • Preference Cookies: Allow our Website to remember choices you make and provide enhanced, personalized features.
  • Analytics Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites to enable publishers to display relevant and engaging advertisements.

6.3 Cookie Management

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “options” or “preferences” menu of your browser. However, if you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more detailed information about cookies and how we use them, please refer to our Cookie Policy.

7. USER RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You can request copies of your personal information.
  • Right to Rectification: You can request that we correct inaccurate or complete incomplete information.
  • Right to Erasure: You can request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your information in certain circumstances.
  • Right to Data Portability: You can request that we transfer your information to another organization or directly to you.
  • Right to Object: You can object to our processing of your personal information in certain circumstances.
  • Rights Related to Automated Decision-Making: You can request human intervention in automated decisions.

To exercise any of these rights, please contact us using the information provided in Section 1. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes specified by applicable law.

7.1 Email Communications

You can opt-out of receiving marketing emails from us by clicking the “unsubscribe” link included at the bottom of each email. Even if you opt-out of marketing communications, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8. DATA SECURITY MEASURES

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption of sensitive information
  • Secure sockets layer (SSL) technology
  • Access controls and authorization procedures
  • Regular security assessments and testing
  • Staff training on data protection practices
  • Physical security for our premises and systems

However, the transmission of information via the internet is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data and whether we can achieve those purposes through other means
  • The applicable legal requirements

When we no longer need to retain your personal information, we will securely delete or anonymize it.

10. POLICY UPDATES AND NOTIFICATIONS

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the bottom of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by:

  • Posting a notice on our Website prior to the change becoming effective
  • Sending an email to the email address you provided to us
  • Any other method required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. CHILDREN'S PRIVACY

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

12. LINKS TO OTHER WEBSITES

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. These linked websites have separate and independent privacy policies, and we encourage you to read them carefully.

13. INTERNATIONAL DATA TRANSFERS

We may transfer, store, and process your information in countries other than your own. When we do so, we ensure that a similar degree of protection is afforded to your information by implementing appropriate safeguards, such as entering into standard contractual clauses approved by relevant regulatory authorities.

14. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone : +261 83 3726550
  • If you have unresolved concerns, you may have the right to lodge a complaint with your local data protection authority.

Last Updated: May 20, 2025

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

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